I arrived at the Royalton Hideaway and my booking for the presidential suite seems incorrect. What should I do?
12 February 2024
Please reach out to customer service to confirm your reservation details and resolve any discrepancies.
75 photos
Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only, Gros Islet
539US$
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Up to 10% cheaper
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Key details
About the Resort
Cap Estates,
Gros Islet,
Saint Lucia,
Gros Islet District
- Close to Smugglers Cove beach
Perfect
6.9
7.2
3.2
3.9
Loved by guests
"We also really enjoyed the music and different activities that we could enjoy at night."
"The resort itself was beautiful, and the Hideaway beach was nice and quiet with just enough beds and cabanas."
"The property offered multiple pools with and without activities, which was nice."
Location
Nestled in
Rooms
The hotel features 166 luxury suites, each equipped with a
Dining
Royalton Hideaway Saint Lucia boasts
Wellness
The
Entertainment
The resort offers an array of activities, including
Highlights
Location: Private beach access in Cap Estate
Rooms: 166 luxury suites with private pools
Dining: 7 unique restaurants offering global cuisine
Wellness: Royal Spa with signature treatments
Entertainment: Live music and themed parties
“Royalton Hideaway caters specifically to adults seeking an all-inclusive experience, particularly appealing for couples prioritizing a tranquil vacation. The dedicated concierge services aim to enhance a personalized stay. While located near Gros Islet's attractions, the resort maintains a secluded beachfront atmosphere, setting the stage for relaxed getaways.”
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Luxury Junior Suite Ocean View
2 persons
52 m²
1 King-size bed
Shower
Coffee machine
room details
Luxury Junior Suite Ocean View Diamond Club
2 persons
52 m²
1 King-size bed
Shower
Coffee machine
room details
Luxury Junior Suite
2 persons
52 m²
2 King Size Beds
Shower
Coffee machine
room details
Luxury Junior Suite Diamond Club
2 persons
52 m²
1 King-size bed
Shower
Coffee machine
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Adults only
- Luggage storage
- Currency exchange
- ATM/Cash machine
- Coffee shop
Sports & Fitness
- Fitness centre
- Snorkelling
- Canoeing
- Tennis court
Services
- Valet parking
- Room service
- Car hire
- Laundry
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
Spa & Leisure
- Outdoor swimming pool
- Karaoke
- Night club
- Entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Massage
Room features
- Air conditioning
- Mini-bar
- Dressing area
- Terrace
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Royalton Hideaway Saint Lucia presents a delightful array of dining experiences, showcasing local flavors and diverse cuisines to satisfy every palate. From fresh seafood to hearty steaks and vibrant international dishes, each venue offers a unique ambiance perfect for romantic evenings or family gatherings.
Dorado Seafood & Grill
Seafood
Ambiance
Modern
Key Offerings
Savor the taste of the ocean with expertly grilled seafood dishes, perfect for a seaside dining experience.
Reservation
no
Breakfast, Lunch, Dinner
Gourmet Marché
International
Ambiance
Family friendly, Modern
Key Offerings
Explore a range of international dishes in a bustling buffet style, ideal for families and casual dining.
Reservation
no
Breakfast, Lunch, Dinner
Hunter Steakhouse
Steakhouse
Ambiance
Modern
Key Offerings
Indulge in premium cuts of beef prepared to perfection in a sophisticated setting.
Reservation
yes
Dinner
Zen
Asian
Ambiance
Family friendly, Modern
Key Offerings
Delight in an array of Asian specialties, perfect for a lovely family dinner with vibrant flavors.
Reservation
yes
Dinner
Grazie Italian Trattoria
Italian
Ambiance
Modern
Key Offerings
Enjoy classic Italian dishes, from pasta to delectable pizzas, served with a touch of Mediterranean flair.
Reservation
no
Lunch, Dinner
Armadillo Tex-Mex Cuisine
Tex-Mex
Ambiance
Modern
Key Offerings
Feast on Tex-Mex favorites, bursting with bold flavors and colorful presentation.
Reservation
no
Dinner
Calypso West Indies Cuisine
Local
Ambiance
Modern
Key Offerings
Experience the vibrant tastes of Caribbean cuisine in a lively atmosphere, showcasing local ingredients.
Reservation
yes
Dinner
Culinary experience ($)
International
Ambiance
Modern, Romantic
Key Offerings
Immerse in a tailored dining experience that explores a fusion of international flavors, set in a romantic atmosphere.
Reservation
yes
Dinner
SCORE Sports Bar & Lounge
American
Ambiance
Modern
Key Offerings
Grab a bite in a casual setting, perfect for enjoying comfort food while cheering for your favorite sport.
Reservation
no
Lunch, Dinner
Location
Cap Estates,
Gros Islet,
Saint Lucia,
Gros Islet District
Map view
Cap Estates,
Gros Islet,
Saint Lucia,
Gros Islet District
City landmarks
Landmark
Gros Islet Street Party
3.9
km
Island
Pigeon Island National Park
4.7
km
Marina
Rodney Bay Marina
2.4
km
Landmark
Pigeon Island National Landmark
1.6
km
Landmark
Cap Estate
780 m
Landmark
BodyHoliday Parking
650 m
Landmark
Splash Island Water Park Saint Lucia
2.2
km
Landmark
Darren Sammy National Cricket Stadium
1.6
km
Spa Centre
BodyHoliday Saint Lucia
710 m
Golf Course
St Lucia Golf & Country Club
1.3
km
Landmark
Pigeon Is. interpretation Center
1.4
km
Landmark
Soldiers Baracks
1.4
km
Gallery
MeCurator
1.6
km
Landmark
Rodney Bay Aquatic Centre
1.6
km
Landmark
Snuba
1.6
km
Landmark
Calvary Baptist Church
1.7
km
Landmark
Gros Islet Seventh Day Adventist Church
1.7
km
Church
St. Joseph the Worker RC Church
1.7
km
Landmark
Sierra's Souvenir & Gift Shop
1.8
km
Church
Gros Islet Nazarene Church
1.9
km
Landmark
Rodney Bay
2.2
km
Landmark
American International Medical University
2.3
km
Landmark
Reduit Beach
2.3
km
Landmark
Saluna Watersports
2.2
km
Church
St Joseph the Worker Parish
3.3
km
Landmark
Saint Lucia Tourism Authority
2.4
km
Beach
Pigeon Island Beach
3.4
km
Landmark
Fort Rodney
3.8
km
Landmark
Signal Peak
4.1
km
Nearby
Smugglers Cove
190 m
Restaurants
The Naked Fisherman Bar and Grill
190 m
Smugglers Drive
Explore Gros Islet
Explore the Surroundings
Rodney Bay Marina
25 minutes' walk
Vibrant marina filled with shops, restaurants, and yachts. Ideal for strolling and enjoying the lively atmosphere.
Gros Islet Street Party
10 minutes' drive
Weekly street party offering local food, music, and dancing. A fun way to experience St. Lucian culture.
Pigeon Island National Park
7 minutes' drive
National park with hiking trails and historic forts. Scenic views and wildlife make it a must-visit spot.
The Naked Fisherman Bar and Grill
3 minutes' walk
Casual beachfront restaurant specializing in seafood. Notable for its relaxed vibe and fresh catch of the day.
Reduit Beach
25 minutes' walk
Popular beach known for its vibrant nightlife. Live music and beach parties create a lively atmosphere after sunset.
Getting around
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Property information and rules
Check-in
from 15:00-23:30
Check-out
from 07:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only serves a full breakfast for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
5
Number of rooms:
166
Former name
hideaway at royalton st. lucia (adults only)
Questions of the users
About Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only
What additional benefits will I receive if I opt for Diamond Club during my stay?
22 March 2024
Choosing Diamond Club grants you exclusive amenities, including a virtual butler service to enhance your experience.
Is there an ocean view from the room I booked? The description wasn't clear.
5 April 2024
If you booked a Presidential one-bedroom oceanfront suite, it indeed has an ocean view.
Is a security deposit required upon arrival? If yes, how much is it?
15 May 2024
Yes, a security deposit is required. For specific amounts and related inquiries, it's best to contact the hotel directly.
Are there specific dress codes I need to be aware of for the restaurants?
30 June 2024
Yes, different restaurants have varying dress codes. It's advisable to check which applies to each restaurant.
I would like to select my room in advance. How can I arrange this after booking?
10 July 2024
If you have your reservation confirmation, you can use the online pre-check-in system to select your room, though there might be additional fees.
Am I allowed to leave my room upon arrival at the resort?
24 August 2024
No, there are no restrictions requiring you to stay in your room immediately after checking in.
If I want to upgrade to Diamond Club after making a reservation, is this possible?
1 September 2024
Yes, upgrading to Diamond Club is subject to availability and can be arranged once you've made your reservation.
Is there transportation available from the airport to the resort?
16 October 2024
Transportation can be arranged through Nexus Tours, the hotel's recommended partner for airport shuttles.
Can I enjoy a swim-out pool experience during my stay, as seen in some photos?
23 November 2024
Certain room types offer swim-out pools attached to private patios, providing an exclusive experience based on your booking.Next best alternative
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